Nic & Niche

We process all orders within 5–10 business days, excluding weekends and holidays. Domestic shipping takes 7–14 business days, while international shipping ranges from 14–31 business days. We offer free shipping, and tracking information will be provided via email once your order ships. Please note that we are not liable for lost or damaged packages during shipping, and customs fees are the customer's responsibility. For questions, contact us at nicnichestore@gmail.com.

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways. You can choose your preferred payment option during the checkout process.

We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. The first return on each order is free (up to 5 times per month). Items must be unworn, unused, with tags, and in original packaging. For returns, contact us at nicnichestore@gmail.com.If approved, refunds are processed within 10 business days. Note that certain items, like sale items and personalized goods, are non-returnable.

You can easily contact our customer support team by visiting our Contact Us page. Our dedicated customer support team is available to assist you with any questions or concerns.

You can view your order with your Order ID or Tracking Number that was sent to your email. You can track your orders here.